General terms & conditions

 

TERMS AND CONDITIONS OF SALE

This agreement (the "Agreement") sets forth the terms and conditions that apply to the purchase of products and/or services (the "Product(s)") from Kanel Inc. (“Kanel”). Kanel reserves the right to change the Agreement without prior written notice at any time, at Kanel’s sole discretion.

The terms "you" and "your" refer to the purchaser of Products using the www.Kanel.com website (the "Website").

By using the Website to make online purchases of products, you agree to be bound by and accept the terms and conditions set forth in the Agreement, and you represent that you are of legal age to enter into the Agreement and become bound by its terms. The Agreement contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

Except as expressly provided for in the Agreement, Kanel does not make or give any representation or warranty with respect to the Products you may purchase from the Website and Kanel’s liability is limited.

 

CONSENT TO USE OF ELECTRONIC DOCUMENTS

You hereby consent to the exchange of information and documents between you and Kanel over the Internet or by e-mail, and that the Agreement (together with any applicable Order Confirmation(s) accepted by Kanel) in electronic form shall be the equivalent of an original written paper agreement between you and Kanel. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

OTHER DOCUMENTS, AGREEMENTS AND POLICIES

Your use of the Website is governed by these General Terms and Conditions and by our Privacy Policy (the “Policies”). You acknowledge that you have read the Policies and agree to be bound by and accept the terms and conditions set forth therein. Notwithstanding the foregoing, the provisions of the Agreement shall supersede and take precedence over the provisions of the Policies; in the event of any inconsistency between the provisions of the Agreement and those of the Other Policies, the provisions of the Agreement shall govern. Certain additional terms and conditions may apply to purchases of Products and other uses of portions of the Website.

 

ORDER CONFIRMATION

Before submitting an order for the purchase of Products using the Website, you will be shown a Checkout screen describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. Duties (if applicable) will be communicated directly from the shipping carrier upon arrival. Receiver is responsible for any applicable duties. When you submit your order, such order will constitute an offer from you to Kanel to purchase the Product(s) described in the Checkout Screen, for the price and subject to the other charges, terms and conditions set out in the Checkout Screen. Orders are not binding on Kanel until accepted by Kanel. Kanel’s acceptance of your order is evidenced by (i) a return e-mail from Kanel indicating that your order has been accepted; and (ii) the actual shipment of the Product(s) by Kanel to you.

 

CANCELLATION

Kanel reserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. In the event that your order is cancelled after your payment has been processed, Kanel will issue a full refund.

 

PRICE

All prices quoted are payable in Canadian Dollars. Although Kanel strives to provide accurate product and pricing information, errors may occur. Kanel reserves the right to correct any errors in pricing or product information and to modify the prices of Products, at any time, without prior notice. Kanel cannot confirm the price of a Product until after you submit an order for the Product. In the event that the price or related information for a Product (as described on the Website and/or the Checkout Screen) is incorrect due to an error in pricing or product information, Kanel may, at its sole discretion, refuse or cancel your order, whether before or after Kanel’s acceptance thereof. If there is such an error in pricing, Kanel will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price.

 

PAYMENT TERMS

Terms of payment shall be determined at Kanel’s sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by Kanel. Any payments made by credit card are subject to the approval of the financial institution that has issued your credit card.

 

PRODUCT INFORMATION AND AVAILABILITY

The availability of certain Products may be limited, and Products may not be available for immediate delivery. Kanel may revise or cease to make available any Products at any time without prior notice. In the event that Kanel is unable to deliver to you a Product ordered due to lack of availability, Kanel will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable Product, provided that Kanel may, in its sole discretion, contact you in order to give you the option to maintain your order subject to a revised delivery time if and when the Product becomes available.

Kanel attempts to be as accurate as possible in describing all Products available for sale and/or distribution by Kanel. However, Kanel does not warrant that Product descriptions or other content of the Website are always accurate, complete, reliable, current or error-free.

The products available for sale and/or distribution by Kanel are available only in Canada and the continental U.S.A. This online store is directed only at customers and prospective customers in Canada and the continental U.S.A..

 

SHIPPING AND TAXES

Kanel will ship the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Checkout screen. Delivery times provided by Kanel are estimates only. Kanel shall not be responsible for any damages or costs resulting from any delays in delivery. Kanel will only ship products to addresses located in Canada and the Continental U.S.A. unless otherwise agreed upon.

Unless otherwise stated, all prices showing on the Website do not include shipping and handling charges and, when applicable, federal and provincial sales taxes. Separate charges for shipping, handling and taxes will be shown on the Checkout Screen for each Order, as applicable.

 

OWNERSHIP AND RISK OF LOSS

All Product(s) purchased from Kanel are delivered to you by a third party delivery company (usually Canada Post), pursuant to a shipping contract. You shall become the owner of the Product(s) and shall assume the risks of loss at the time of remittance by Kanel of the Product(s) to the third party delivery company. Any claim by you for a failed delivery shall be made by you directly with the shipping company (ex: Canada Post) and we will try and assist you in expediting the claim.

 

RETURNS

All Product returns are subject to Kanel’s Return Policy, the terms of which are incorporated herein by reference. Some restrictions may apply.

 

EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

Except as expressly provided for in the agreement, Kanel does not make or give any representation, warranty or condition of any kind, whether express or implied, statutory or otherwise, including without limitation warranties as to uninterrupted or error free transactions, privacy, security, merchantability, quality, title, durability, suitability, non-infringement or fitness for a particular purposes, or those arising out of a course of dealing or usage of trade.

In no event will Kanel be liable for any indirect, incidental or consequential damages, howsoever caused, including but not limited to, any lost profits, lost savings, loss of use or lack of availability of facilities including computer resources, routers and stored data, punitive, exemplary, aggravated or economic damages, arising out of the products provided by Kanel or otherwise related to the agreement or the transactions conducted on or from the www.kanel.com website, even if Kanel or any of their lawful agents, contractors, employees or mandataries have been advised of the possibility of such damages or claim. In no case will Kanel’s total liability arising under any cause whatsoever (including without limitation breach of contract, negligence, gross negligence or otherwise) be for more than the amount paid by you for the specific products ordered under the agreement and to which the claim relates. In no event will Kanel be liable to you for damages or losses resulting from viruses, data corruption, failed messages, damages arising as a result of: transmission errors or problems, telecommunications service providers, Kanel’s contractors, the internet backbone, third-party suppliers of products or services, damages or losses caused by you, or your respective employees, agents, mandataries or subcontractors, or other events beyond the reasonable control of Kanel.

Certain federal or provincial laws, as applicable, may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

For the purposes of this section, "Kanel" shall include Kanel’s affiliates and Kanel’s and its affiliates’ respective directors, officers, employees, agents, mandataries and contractors.

This section shall survive the termination or expiry of the Agreement.

 

GOVERNING LAW AND JURISDICTION

The Website is controlled and operated by Kanel from Montreal, Province of Quebec, Canada. The Agreement shall be construed and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein and shall be treated in all respects as a Quebec contract, without reference to principles of conflict of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

 

DISPUTE RESOLUTION

You acknowledge and agree that any dispute that may arise between you and Kanel in respect to the Agreement and the transactions contemplated herein shall be resolved by the provincial and federal courts and tribunals sitting in the province of Quebec and you hereby irrevocably submit and attorn to the personal and exclusive jurisdiction and venue of these courts.

 

HEADINGS

The headings of the Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of the Agreement.

 

NO ASSIGNMENT

You may not assign your rights or obligations under the Agreement without the express written consent of Kanel.

 

SUCCESSORS AND ASSIGNS

The Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.

 

SEVERABILITY

The provisions of the Agreement shall be deemed severable. In the event that any provision of the Agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

 

ENTIRE AGREEMENT

The Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and Kanel relating to the subject matter hereof, the use of the Website and any transactions conducted on or from the Website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by Kanel making such amendments or modifications available to it pursuant to the Agreement.

 

NO WAIVER

The failure of Kanel to enforce any provision of the Agreement or to respond to a breach by you or any third party of the Agreement shall not in any way waive the right of Kanel to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

 

TERMINATION

Kanel reserves the right, at its sole discretion, to terminate your access to all or any part of the Website, with or without notice.

 

PRICE ADJUSTMENT CLAUSE

Kanel offers a one (1) time price adjustment if an item is marked down within seven (7) days of the purchase date and your request is made in this period. This excludes items purchased in following conditions: FINAL SALE/Flash Sale or with a Promotional/ Discount Code. To obtain a price adjustment on a purchase made through www.kanel.com, please contact us at 1-855-588-5287 or via e-mail at hello@kanel.com and reference your order number and item that requires the adjustment. If approved, a refund of the difference will be issued in the original form of payment in three (3) business days.

 

TERMS AND CONDITIONS OF USE

This agreement (the "Agreement") governs your access to and use of the website www.Kanel.com (the "Website"). The Website shall be used for personal non-commercial use and information only. By using the Website, you agree to comply with and be bound by the Agreement. If you do not agree with the terms and conditions of the Agreement, please do not use the Website.

 

GENERAL

The Website is the Kanel Inc., a Canadian company having its head office at 2625 de Miniac, Montreal Quebec, Canada, H4S 1E5. Kanel reserves the right to change the terms and conditions of the Agreement without prior written notice at any time, at Kanel’s sole discretion.

 

OTHER SITE POLICIES

Your use and purchase of products on the Website is governed by the General Terms and Conditions and by the Privacy Policy (the "Policies"). You acknowledge that you have read the Policies and agree to be bound by and accept the terms and conditions set forth therein.

The Other Policies are incorporated in the Agreement by reference and, therefore, apply to your access to, use of and purchase of products from the Website. If you do not agree to the Policies, please do not use the Website.

 

OUR ACCOUNT

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Website is directed for use by adults. Those under the age of majority should not use the Website. If you are under the age of majority in the jurisdiction in which you reside, your parent or guardian should use the Website on your behalf and you should not use the Website on your own or provide any personal information to Kanel. Kanel does not knowingly collect information from minors. Kanel and its affiliates reserve the right to refuse service, terminate accounts or cancel orders at their sole discretion.

PRIVACY

We recommend that you read our Privacy Policy, which explains our online privacy practices. Your continued use of the Website implies that you acknowledge that you have read our Privacy Policy and agree to be bound by and accept its terms and conditions. You consent to the use of your personal information by Kanel in accordance with the terms of and for the purposes set forth in our Privacy Policy, as same as amended from time to time.

LICENSE AND SITE ACCESS

The viewing, printing or downloading of any graphic, form, document or other content from the Website grants you only a limited, nonexclusive and non-transferable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any graphic, form, document or other content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).

This license does not include any resale of the Website or its contents; any collection of price listings, descriptions of prices; any other derivative use of the Website or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information, including but not limited to, images, text, page layout or form of Kanel or its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Kanel’s name or trademarks without the express written consent of Kanel. Any unauthorized use of the Website and its content terminates the license granted by Kanel

 

USER’S SUBMISSIONS

You represent and warrant that any review, comment, suggestion, idea, image, content or other material (collectively, the "Material") you submit to Kanel is legal and does not violate any right of any third party, including privacy and intellectual property rights.

By disclosing, submitting or offering any Material to Kanel, you grant a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, display such Material throughout the world in any media.

You are and shall remain solely responsible for any Material you disclose, submit or offer to Kanel.

 

COPYRIGHT

All content on the Website, including but not limited to works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the "Content"), is the property of Kanel or its content suppliers and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Kanel or its content suppliers, as the case may be.

Kanel and its content suppliers shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Kanel and its content suppliers shall have the right, at any time, to claim the authorship of any Content posted on the Website and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of the Content expressly authorized in writing by Kanel or its content suppliers shall be carried out by you for lawful purposes only and in compliance with all applicable laws. Nothing in the Website is to be interpreted as conferring a right to use the Content or the material protected by the Copyright Act.

 

TRADEMARKS

Kanel is a registered trademark in Canada. All rights are reserved. These and any other trademark, service mark and trade dress of Kanel, including, but not limited to, any mark that incorporates the word "Kanel" or the domain name "www.kanel.com", may not be used by you in any manner for any purpose without the prior express written consent of Kanel.

All other trademarks, service marks and trade dress not owned by Kanel that appear on the Website are the property of the respective owners (the "Third Party Owners"), who may or may not be affiliated with, connected to, or sponsored by Kanel.

Kanel and all Third Party Owners are entitled to the exclusive use of their respective trademarks, service marks and trade dress.

You are not authorized to use any of the trademarks, service marks and trade dress that appear on the Website in any manner for any purpose without the prior express written consent of Kanel or the respective Third Party Owner, as the case may be.

 

COPYRIGHT COMPLAINTS

We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact Kanel immediately.

Kanel’s copyright agent for notice of claims of copyright infringement can be reached at hello@kanel.com

LINKS TO THIRD PARTY WEBSITES

The Website may provide hyperlinks to third party websites (the "Third Party Website"). Kanel does not operate, control, endorse or guarantee any Third Party Website. You agree that Kanel is not responsible for any content, services and/or products provided by any Third Party Website. When you access any Third Party Website through a hyperlink posted on the Website, please carefully read the conditions of use policy and other policies of such Third Party Website. The Agreement and other policies do not apply to any Third Party Website.

Kanel provides hyperlinks to Third Party Websites only for the convenience of its users. By providing hyperlinks to Third Party Websites, Kanel does not recommend that its users access such Third Party Websites. YOU AGREE THAT YOUR USE OF ANY THIRD PARTY WEBSITE IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY Kanel, EXPRESSED, IMPLIED OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR NONINFRINGEMENT. UNDER NO CIRCUMSTANCES IS Kanel LIABLE FOR DAMAGES ARISING FROM ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY WEBSITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY WEBSITES.

 

LINKS TO THE WEBSITE

Please contact Kanel by e-mail at hello@kanel.com if you are interested in linking a website to the Website. You must obtain Kanel’s express written consent prior to linking any website to the Website.

 

DISCLAIMERS AND LIMITATION OF LIABILITY

Kanel makes no representation or warranty regarding the functionality, the good working order or condition of the website, its suitability for use, or that its use will be uninterrupted or error-free. The website is provided by Kanel on an "As is" and "As available" basis. To the fullest extent permissible by applicable law, Kanel disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without limiting the foregoing, Kanel makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials or products included on the website. You expressly agree that your use of the website is at your sole risk. Kanel does not warrant that the website, its servers or e-mail sent from the website or Kanel are free of viruses or other harmful components. Kanel does not guarantee the continuous, uninterrupted and secure access to the website. You understand that the operation of the website may be interfered with by numerous factors outside the control of Kanel. Kanel shall not be liable for any damages of any kind arising from the use of the website, including, but not limited to, direct, indirect, special, consequential, incidental or punitive damages, even if advised of the possibility of such damages. Certain provincial, state and federal laws, as the case may be, do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

You will be solely responsible for all damages and other harm resulting from your use of the website and its content. Kanel shall not be deemed liable for any use of the website and its content made by you in violation of any applicable laws and regulations and this agreement.

 

INDEMNIFICATION

You agree to indemnify, defend and hold Kanel harmless from any liability, loss, claim and expense, including reasonable attorneys’ fees, arising from or related to your use of the Website and/or your breach of the Agreement.

 

MODIFICATION

Kanel reserves the right in its sole discretion to make changes to the Agreement at any time and without specific notice to you. By using the Website after any such change, you agree to comply with and be bound by the Agreement as changed. If you do not agree to the Agreement as it may be changed from time to time, please do not use the Website. You should access this page periodically to review the most recent version of the Agreement. Kanel reserves the right in its sole discretion to edit, delete or otherwise modify any documents, information or other content appearing on the Website.

 

COOKIES

We may use "cookies" or enlist third party services which use cookies to track your preferences and activities on the Website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the Website’s functions will not available, and the user will lose some of the benefits of the site.

 

DISPUTE RESOLUTION

You acknowledge and agree that any dispute that may arise between you and Kanel in respect to the Agreement and the transactions contemplated herein shall be resolved by the provincial and federal courts and tribunals sitting in the province of Quebec and you hereby irrevocably submit and attorn to the personal and exclusive jurisdiction and venue of these courts.

 

GOVERNING LAW AND JURISDICTION

The Website is controlled and operated by Kanel from Montreal, Province of Quebec, Canada. The Agreement shall be construed and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein and shall be treated in all respects as a Quebec contract, without reference to principles of conflict of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

 

NO ASSIGNMENT

You may not assign your rights or obligations under the Agreement without the express written consent of Kanel.

 

SUCCESSORS AND ASSIGNS

The Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.

 

SEVERABILITY

The provisions of the Agreement shall be deemed severable. In the event that any provision of the Agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

 

ENTIRE AGREEMENT

The Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and Kanel relating to the subject matter hereof, the use of the Website and any transactions conducted on or from the Website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by Kanel making such amendments or modifications available to it pursuant to the Agreement.

 

HEADINGS

The headings of the Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of the Agreement.

 

NO WAIVER

The failure of Kanel to enforce any provision of the Agreement or to respond to a breach by you or any third party of the Agreement shall not in any way waive the right of Kanel to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

 

TERMINATION

Kanel reserves the right, at its sole discretion, to terminate your access to all or any part of the Website, with or without notice.

 

CONTACT INFORMATION

If you have any question regarding the Agreement, please contact Kanel at hello@kanel.com.

Updated on November 8, 2019.