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How long will my spices last?
For optimal flavour and freshness, we recommend consuming our blends within 24 months of opening.
What’s the best way to store my spices and salts?
To keep your spices as fresh as possible, always store them somewhere free from light, air and humidity. You can store them right in the tubes they come in, or decant them into a storage container or salt well.
Do you carry organic spices?
Yes! We currently have four certified organic spice blends, and are looking forward to increasing this collection as we grow. Our spices are certified by Ecocert Canada and are all GMO-free.
Do your spices contain allergens?
We spot check our blends for allergens, but our products do not currently come from certified allergen-free facilities. If you have a serious allergy or intolerance, we do not recommend taking the chance.
Do your spice blends and salts contain artificial flavours?
No, our salts and spice blends contain no artificial ingredients. All of our seasonings are all-natural and made from fresh and wholesome ingredients. Tastes better, feels better.
Where do your ingredients come from?
We’re a proudly Canadian company and blend our spices right here in North America. We work with partners to source specialty ingredients from around the world to bring you the best flavours possible. Who wants to live in a world without French grey sea salt, Mexican chilis and Vietnamese black pepper?
Is your packaging recyclable?
Yes, our tubes are fully recyclable and totally foodsafe. Made from wood pulp, the tubes are BPA-free and printed with vegetable-based ink (ours is made from soybeans), and held together with non-toxic water-based glue. So feel free to store your spices and salts right inside, then toss the empty tubes in your recycling bin.
Why do you write “herbs” or “spices” in the ingredients list?
We spend a lot of time coming up with exciting new flavour combinations, and we want to make sure our exclusive recipes stay top secret. We employ the collective terms “spices” and “herbs” to group individual components defined as spices and herbs by the Canadian Food Inspection Agency (article B.07.001)
Why do prices of certain spices change?
When it comes to food, costs can fluctuate for many reasons, and oftentimes are beyond our control: factors like supply and demand, transportation or import fees, labour costs, and other political or economic situations can all contribute to an ingredient’s accessibility. Even the climate makes a difference. Poor growing seasons, extreme temperatures, too little or too much rain and even pests attacking crops affect the scarcity of ingredients.
One thing’s for sure, we’re committed to ensuring our spices contain the highest-quality ingredients sourced sustainably so that you get the best spice blends and sea salts. Being a small business empowers us to take necessary action.
Where can I find shipping information?
Check out our Shipping & Returns page, linked in the footer of our website.
Why do you use bags inside your packaging?
In order to bring you the freshest seasonings possible, we pack our spices and salts into resealable, compostable bags right after blending to reduce their exposure to air and humidity. Feel free to empty them into the foodsafe tube for easier access once you’ve opened them, or keep them in the bag for maximum freshness.
What should I do if my bag rips?
Our resealable inner bags are bio-based and 100% home compostable, so they’re designed to break down naturally. Occasionally, the bags may rip – but don’t worry, our recyclable outer tubes are completely foodsafe, so you can pour your spice blends and salts right inside and grab a pinch whenever you need it.
Can you recommend some quick and easy recipes?
We love sharing our tried-and-true recipes and coming up with new ways to enjoy our blends and salts. Sign up for our newsletter and follow us on social media @kanelspices to get all the latest news and recipes.
Where can I buy Kanel products?
You can buy all of our salts and spices online right here, or come find us at the Rideau Centre in Ottawa or Carrefour Laval, just outside of Montreal. We’d love to meet you in person.
Do you sell gift cards?
Not yet, but they’re coming – hop on our mailing list to find out as soon as they launch.
Can I sell your products?
Please contact firstname.lastname@example.org with all wholesale inquiries.